Careers

Trio is now hiring! See deadlines below.

Let's change college together

Trio is in an exciting place right now. We've proven our model of growth by launching three fast-developing sites, have raised millions from leading national funders, and are now on the way to impacting new communities into 2023.

We've got an ambitious mission, but together we can achieve it. Join our team to help us empower working adults with a college option that finally works for them.

current openings

Founding Program Director - Trio CT

Note: this position has two openings, one for Hartford and another for Bridgeport.

Location: Greater Hartford, CT or Greater Bridgeport, CT 
Start Date: April 2023
Applications Due: March 24, 2023 (First round interviews will be held on a rolling basis)
Salary Range: $65,000 - $80,000, annually depending on experience and qualifications.
Competitive health, dental, retirement, and life insurance benefits are included with full-time employment.
Application Link (Hartford)
Application Link (Bridgeport)

Overview

A college degree can be a game changer – it often leads to career advancement, economic opportunity, and upward mobility. But the existing system presents challenges for many students to access college due to high financial barriers and lack of flexibility. Enter Trio CT, an innovative new college support program designed for students who are looking for an accelerated, affordable, and achievable degree program. Trio CT will be a community-based program that provides access to the degree programs AND high touch coaching, career support, and wraparound services (like access to technology, childcare, and guidance through the financial aid process) to ensure students have what they need to succeed and earn their degree. 

Trio is excited to launch this innovative new model starting in Hartford and Bridgeport CT to equip working adults with the skills and credentials needed to advance their careers and access high quality jobs leading to fulfilling, economically independent lives. This model has had early promising results, doubling graduation rates and eliminating the black-white college completion gap in Boston, San Francisco, and Philadelphia. We’re looking for our founding team who is committed to equity and breaking barriers to help our students achieve equitable college and career outcomes and is ready to roll up their sleeves and help us build this program in Connecticut– come join us!

About the Role

As a Founding Program Director with Trio CT, you will have the chance to be a part of a small, innovative, and entrepreneurial team focused on guiding students through a unique college experience so that they can earn their degree and achieve their goals. The primary functions of the role include cultivating community relationships and partnerships to establish the Trio brand; creating a pipeline of prospective students who are motivated to earn their degree while balancing life and work; and supporting the direct coaching, recruitment, and enrollment of students. As a founding member of the Trio CT team, this role will be an essential member of the team as we establish Trio CT as a known entity in the community and build a strong, quality program that leads to strong student outcomes.

About You

The ideal candidate for this role is passionate about the power of education to break down barriers to opportunity. This person has strong relationship-building skills, thrives in a fast-paced role, works well with ambiguity and change, is seeking a community-rooted organization, and is excited about the opportunity to find the right students for this program. They will be energized by the opportunity to innovate and be a part of a new, growing, and impactful endeavor.

Eligibility, Required Experience, and Skills:
  • At least 4-6 years of recruitment experience and U.S. citizen or legal permanent resident
  • Flexibility, a willingness to learn, and strong organizational skills
  • Strong networking and relationship building skills 
  • Customer-service oriented, outgoing team player that exhibits strong problem-solving skills
  • Ability to manage shifting priorities without compromising quality of work/service to all students
  • Experience resolving difficult challenges by identifying creative solutions 
  • Goal-oriented and results driven 
  • Excellent written and verbal communication skills, with the ability to organize and express ideas in a clear, succinct, accurate, and compelling manner

About Trio CT

Trio CT aims to achieve an average on-time graduation rate of 70% (more than three times the state average of 23%), cut college debt in half, and help at least 70% of graduates get jobs that pay a living wage in CT. To accomplish that, Trio CT has developed an innovative college support program tailored for working adults that works to improve socio-economic mobility through a unique blend of high-tech college and high-touch support. We are committed to providing a quality academic experience, flexible course work, and a community of support to ensure students graduate faster and with little to no debt – no matter if they’re 18 or 65. We do this by pairing innovative, quality online degree options through accredited academic partners with personalized coaching and a learning community.  

Joining Trio CT is a great opportunity to be part of an exciting entrepreneurial organization working directly with students to provide better access to a degree. We are powered by diverse leaders and are committed to fighting the status quo. When life is full of work and family, students' chances of obtaining a bachelor’s degree drop significantly. For these same students, we are building a path that offers them a better chance of graduating and securing a career to support their future.

Responsibilities

COMMUNITY PARTNERSHIPS
  • Responsible for promoting the local brand of the Greater Bridgeport or Hartford location through managing important community partnerships, cultivating local champions, playing an active role in the education community, and generating positive publicity.
  • Grow continuously your understanding of the Greater Bridgeport or Hartford landscape, communities, and stakeholders
  • Act as leader, spokesperson, and the face of the site to students and community; express a clear and compelling vision of the site’s strategic goals and objectives to all stakeholders; build and steward the brand within the community
  • Cultivate champions of the Greater Bridgeport or Hartford network and sites
  • Attend and/or execute community-focused events to help promote the brand of and community engagement with Trio CT Partner
Student Recruitment
  • Recruit and build a continuous pipeline of motivated and interested prospective students 
  • Managing the admissions process for prospective students, including phone calls, info sessions, in-person/virtual meetings, community events, leading workshops, etc
  • Tracking student interactions in a database
  • Responsible for ensuring a quality experience for each student from the moment they connect with Trio CT, while they learn about the opportunity and through their financial aid and enrollment experiencE
Enrollment
  • Provide each student with the proactive, personalized and targeted support that will allow them a smooth and positive enrollment experience from term to term
  • Manage administrative tasks related to student enrollment including, but not limited to: checking daily financial aid report to update student status, outreach to students about necessary next steps in the financial aid and application process, helping students obtain necessary documents for FAFSA, tracking application status/updates, updating/auditing student records in our database
  • Meet frequently with interested new students and re-enrolling students in person, over the phone or offsite to describe the Trio CT and SNHU experience with accuracy, enthusiasm and in a way that is customized to the interests and life circumstances of each particular student
  • Outreach to prospective and current students to schedule next steps including information sessions, financial aid and enrollment meetings, and orientation meetings and tracking these contacts until a student is successful in attending
  • Support students in various stages of the enrollment process by closely tracking notes, progress toward enrollment steps and financial aid data.
  • Liaise with the necessary departments at Southern New Hampshire University to request information about students’ financial aid or enrollment processes
  • Trio CT is an entrepreneurial start-up organization so there will be many opportunities to take on diverse responsibilities as needed

Founding College Success Coach - Trio CT

Location: Greater Hartford, CT and Greater Bridgeport, CT
Start Date: June 2023
Applications Due: April 10, 2023 (first round interviews will be held on a rolling basis)
Salary Range: $65,000 - $80,000, annually depending on experience and qualifications. Competitive health, dental, retirement, and life insurance benefits are included with full-time employment.
Application Link Here

Overview

A college degree can be a game changer – it often leads to career advancement, economic opportunity, and upward mobility. But the existing system presents challenges for many students to access college due to high financial barriers and lack of flexibility. Enter Trio CT, an innovative new college support program designed for students who are looking for an accelerated, affordable, and achievable degree program. Trio CT will be a community-based program that provides access to the degree programs AND high touch coaching, career support, and wraparound services (like access to technology, childcare, and guidance through the financial aid process) to ensure students have what they need to succeed and earn their degree. 

Trio is excited to launch this innovative new model starting in Hartford and Bridgeport CT to equip working adults with the skills and credentials needed to advance their careers and access high quality jobs leading to fulfilling, economically independent lives. This model has had early promising results, doubling graduation rates and eliminating the black-white college completion gap in Boston, San Francisco, and Philadelphia. We’re looking for our founding team who is committed to equity and breaking barriers to help our students achieve equitable college and career outcomes and is ready to roll up their sleeves and help us build this program in Connecticut– come join us!

About the Role

As a Founding College Success Coach with Trio CT, you will have the chance to be a part of a small, innovative, and entrepreneurial team focused on guiding students through a unique college process so that they can earn their degree and achieve their goals. The primary functions of this role include coaching students through degree program projects and providing holistic support and helping them access community-based resources and support as needed. This role will be responsible for working with a wide range of students providing them with a personalized, 1:1 support to complete their college degree as quickly and affordably as possible.

About You

The ideal candidate for this role is passionate about the power of education to break down barriers to opportunity. This person has strong relationship-building skills, thrives in a fast-paced role, works well with ambiguity and change, is seeking a community-rooted organization, and is excited about the opportunity to find the right students for this program. They will be energized by the opportunity to innovate and be a part of a new, growing, and impactful endeavor.

Eligibility, Required Experience, and Skills:
  • At least 2-4 years of advising or coaching experience and U.S. citizen or legal permanent resident
  • Interest in the power of education to break down barriers to economic opportunity
  • Unwavering commitment to the mission of Trio CT including a deep belief in the idea that all of our students have the right to an equitable college and career outcome 
  • An interest in, and experience working with, students from a wide range of background and ages
  • An interest in and ability to engage with and understand college-level academic coursework
  • A proven ability to quickly build meaningful relationships
  • Willingness and ability to work some weekend and evening hours.
  • Mature interpersonal style, ability to interact and relate well with a range of people from diverse backgrounds. Excellent attention to detail, ability to work both independently and as part of a team in a fast-paced environment.
  • Reflective and responsive to feedback
  • Perseverant, goal-oriented, and organized

About Trio CT

Trio CT aims to achieve an average on-time graduation rate of 70% (more than three times the state average of 23%), cut college debt in half, and help at least 70% of graduates get jobs that pay a living wage in CT. To accomplish that, Trio CT has developed an innovative college support program tailored for working adults that works to improve socio-economic mobility through a unique blend of high-tech college and high-touch support. We are committed to providing a quality academic experience, flexible course work, and a community of support to ensure students graduate faster and with little to no debt – no matter if they’re 18 or 65. We do this by pairing innovative, quality online degree options through accredited academic partners with personalized coaching and a learning community. 

Joining Trio CT is a great opportunity to be part of an exciting entrepreneurial organization working directly with students to provide better access to a degree. We are powered by diverse leaders and are committed to fighting the status quo. When life is full of work and family, students' chances of obtaining a bachelor’s degree drop significantly. For these same students, we are building a path that offers them a better chance of graduating and securing a career to support their future.

Responsibilities

COACH
  • Implement a targeted and effective coaching program to support students from their very first interaction all the way to graduation; in the future, partner with and manage other coaches added as student volumes grow
  • Coach a wide range of students providing them with the personalized, 1:1 support through their project based associate’s or bachelor’s degree program and other key milestones such as: project completion, financial aid renewal process, course planning etc. 
  • Build strong relationships with each student to support them in their academic progress and goals (often involves reviewing an academic project to ensure clarity before the start and reviewing work that needs to be revised and resubmitted to offer suggestions and guidance)
  • Provide academic support, motivation, problem-solving, and referrals to other resources
  • Ensure students have the proper wrap-around supports to successfully complete their degree such as: access to technology, childcare, transportation and other needs as they arise
  • Extend coaching hours to students on caseload with a mix of evening and weekend hours depending on the time of the week and the time of the term
  • Maintain regular communication with caseload via email, text, phone, events, and/or in-person meetings
Data Management
  • Utilize and execute data-driven approach to provide individualized and group advising to caseload of students and identify proper support and/or intervention to coach students 
  • Track and maintain student outreach and data in Salesforce, customer management system 
  • Collaborate with the statewide ED to ensure all students are making adequate daily and weekly progress towards Associate or Bachelor’s degree completion by reviewing aggregate daily/weekly data on student progress
  • Review students’ financial aid status ahead of each new term and help students complete the FAFSA to finalize their financial aid as necessary 
  • Analyze caseload data to identify trends and gaps to strength Trio CT programming and support of students and inform our core practices 
  • Trio CT is an entrepreneurial start-up organization so there will be many opportunities to take on diverse responsibilities as needed

Trio is an equal-opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We value diversity and encourage candidates from historically underrepresented backgrounds to apply.